Log in to the to Florida Tech’s Evans Library (; click databases; click GetAbstract; search for the book Delivering Happiness; read the Abstract / Summary. (You have to go through the Evans Library and log into this vs. going directly to the site)
Answer the following question: How did Zappos CEO, Tony Hsieh’s college and early business years influence Zappos organizational culture and ways that management treats employees?
The response should be between 400-600 words
Here are the minimum requirements for the case study responses:
Identify the key and underlying issues. This is not a simple listing, but more of an in-depth analysis of how the issues apply to the concepts and theories you have learned within the course
Develop the key facts to support the issues. This is an area that will require some thought with the expectation that you will only list pertinent data
Discuss the solution to the problem and how to implement this to become more effective. This is an analysis of the problem within the Case Study. Make efforts to support your solutions with references from the textbook, readings, or other sources
Demonstrate that you understand the topic and data by linking the theories and concepts highlighted in the textbook with your case study response.

All sources must be cited in APA format

Case Study evaluation rubric found here:

Leave a Reply