Hotel and Resort Operations

• You are to collect current industry information from a range of sources online and present this in 8 different topics. You can “cut and paste” the links to the online source data URL, however your discussion on each article must be original work.
• Your discussions have to include previous researches and theories, in-text references are required.
• Eight articles are required to be analyzed. Inclusion of discussions relating to industry speakers and site inspections is required.
• Each topic requires 150 or more words of discussion.
• You will need to provide the clear URL link for each topic.

• Topics to be covered:
Topic 1 – Consolidation of the hotel industry worldwide
Topic 2 – Challenges facing the hotel and resort industry
Topic 3-How hotel organisational structures are changing
Topic 4-How guests rate hotel or resort service
Topic 5- Human Resource challenges in hospitality industry
Topic 6- Yield Management
Topic 7- Sustainability in hospitality
Topic 8- Legal issues in hospitality

. Your discussion of the article should include items such as-
Link to the theory covered in lecture or tutorial discussions
Link to guest speakers and site inspections
Your opinion on the topic being discussed
Industry implications
Is this a short term solution or fad or has does it have long term ramifications

References Example for Personal Communication
David Wallace, RACV City Club (personal communication, March 15, 2016)
(David Wallace, personal communication, March 15, 2016)
Richard Pacheco, Regional Revenue Manager – VIC, TFE Hotels (personal communication, April 19, 2016)
(R. Pacheco, personal communication, April 19, 2016).

How we mark your work:
ü Broad range of topics included in the reviewed articles.
ü Extensive sources of information used to prompt discussion.
ü Articles critically analyzed.
ü Insightful comments and discussion.
ü Relevant links drawn between site inspections, guest speakers and reviewed articles resulting in original analysis

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